FAQ
How much is shipping?
Enjoy free U.S. shipping on orders of $59 or more. Orders under $59 ship for a flat $7.99. Estimated delivery is 3-7 business days after processing. The final shipping method and rate are confirmed at checkout before payment.
When will my order arrive?
Estimated delivery is 3-7 business days after the order is processed. Delivery timing can vary by destination, carrier volume, weather, and address accuracy.
Can I ask a question before ordering?
Yes. Send the product name, product page link, or the detail you want checked. We can help with sizing information shown on the page, material notes, product details, shipping expectations, and order support.
What should I do if my order tracking looks delayed?
Use Order Help and send your order number. We will review the available tracking information and help confirm the next practical step.
How do returns work?
Returns may be requested within 30 days of delivery. Please contact us before sending any item back so we can review the request and provide the correct return instructions. Contact room101.home.decor@gmail.com before sending anything back so we can review the request and provide the correct return instructions. If a return is approved for a reason that is not related to a damaged, incorrect, defective, or incomplete item, such as a change of mind, size or style preference, extra order, or another customer-selection reason, return shipping costs may be the customer's responsibility. If applicable, return shipping costs may be paid before the return is sent back or deducted from the refund where permitted.
What if an item arrives damaged or incorrect?
Contact us as soon as possible with your order number and clear photos of the item, packaging, and shipping label. We will review the issue and help with the next step.
Can I change my shipping address after ordering?
Contact us right away. Address changes are not always possible after an order begins processing, but we will review the timing and help where we can.
Where should I go for order help?
Use Order Help for tracking questions, delivery concerns, address issues, or item-specific support after checkout. Include your order number so the request can be reviewed accurately.