Returns
Returns may be requested within 30 days of delivery. Please contact us before sending any item back so we can review the request and provide the correct return instructions.
Please contact us before sending anything back. A contact-first return process helps us confirm the order, review eligibility, and share the correct return instructions.
Please contact room101.home.decor@gmail.com before sending any item back so we can provide the correct return instructions and reduce processing delays.
When starting a return request, include your order number, the email used at checkout, the item name, and a short description of the issue. For damaged or incorrect items, clear photos help us review the request faster.
If a return is approved for a reason that is not related to a damaged, incorrect, defective, or incomplete item, such as a change of mind, size or style preference, extra order, or another customer-selection reason, return shipping costs may be the customer's responsibility. If applicable, return shipping costs may be paid before the return is sent back or deducted from the refund where permitted.
Items should be kept in reasonable condition while the request is being reviewed. Return approval, shipping instructions, and refund timing may depend on the item, order details, and the reason for the request.
Our goal is to keep the process clear and practical: contact us first, wait for instructions, and avoid sending items back without confirmation.
This helps reduce delays, prevents returns from going to the wrong destination, and gives our support team the information needed to review the request carefully.